Customer Service

Go Daddy lets you opt-out of on-hold music

This morning I called Go Daddy tech support and had to wait for a few minutes before someone was available to help me. When the phone system gave me my estimated wait time, it then offered me this option to press 1 if I didn’t want to listen to music while I was on hold. [...]

By Jacquelyn Lynn|2009-07-10T13:59:37-04:00July 10th, 2009|Customer Service, Jacquelyn Lynn, Sales, Marketing, Public Relations, Technology|2 Comments

What does your voice mail greeting say about you and your company?
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What does your voice mail greeting say about you and your company?

Communications, Customer Service, Jacquelyn Lynn, Sales, Marketing, Public Relations

What does your voice mail greeting say about you and your company?

Have you ever called your voice mail system and listened to the greeting from the perspective of someone calling for the first time? What sort of an impression are you giving? It's not enough to just make sure your phone gets answered when you're not available; the greeting your callers hear says more about [...]

By Jacquelyn Lynn|2017-03-08T11:57:34-05:00September 4th, 2006|Communications, Customer Service, Jacquelyn Lynn, Sales, Marketing, Public Relations|0 Comments

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