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Sales, Marketing, Public Relations

Speak the Same Language as Your Customers and Readers

Do the people in your audience understand you? Whether you're in business dealing with customers and creating written content for your website, social media and content marketing campaigns or you're a writer creating your own books, be sure you’re communicating in a language your audience understands. As I write this, we are in the final [...]

By |2019-03-16T20:46:32-04:00April 7th, 2017|Communications, Customer Service, Jacquelyn Lynn, Sales, Marketing, Public Relations|Comments Off on Speak the Same Language as Your Customers and Readers

Spelling Matters

In these days of email, social media and texting, we probably communicate more in writing than we did a few decades ago when we had to actually speak with each other because there was no immediate alternative. At the same time, our spelling and grammar skills seem to be on the decline. Whether it’s a [...]

By |2017-02-18T10:39:38-05:00February 18th, 2017|Communications, Content Marketing, Jacquelyn Lynn, Sales, Marketing, Public Relations, Social Media|Comments Off on Spelling Matters

Is your website’s contact form working?

If you have a contact form on your website, will you get the messages people submit through it? Recently I received an email from an online marketing expert sharing the story of how his contact form failed and he didn’t realize it for about six months. It’s likely that he missed messages from prospective customers [...]

By |2016-11-12T11:35:48-05:00November 12th, 2016|Business & Management, Communications, Jacquelyn Lynn, Sales, Marketing, Public Relations|Comments Off on Is your website’s contact form working?

How Long has it Been Since You Backed Up Your Mailing List?

Your customer mailing list is one of your most valuable assets. It’s the foundation of your ability to communicate with the people you’ve identified as customers or potential customers. Whether you market by email, direct (snail) mail or a combination, think about this: What would it mean to your marketing plan specifically and your company [...]

By |2020-01-08T15:05:56-05:00October 27th, 2016|Business & Management, Communications, Intellectual Property, Jacquelyn Lynn, Sales, Marketing, Public Relations|Comments Off on How Long has it Been Since You Backed Up Your Mailing List?

Tragedies are Not Marketing Tools

A couple of days before the 15th anniversary of the 9/11 terrorist attacks, I heard a news report about a mattress store in Texas running a sale on the weekend of 9/11. In “honor” of the attack on the Twin Towers, they were selling all of their mattresses at the twin price. Or something like [...]

By |2017-03-24T13:50:26-04:00September 9th, 2016|Jacquelyn Lynn, Sales, Marketing, Public Relations|Comments Off on Tragedies are Not Marketing Tools

What we did this summer …

Though summer doesn’t officially end until Sept. 22, Labor Day is over, the kids are back in school and Halloween decorations are in the stores. We’re not going to share what we did on our summer vacation (unless you really want to know!), but we thought you would enjoy some business highlights. New Products We [...]

By |2019-05-03T15:21:19-04:00September 6th, 2016|Faith Works Books & Images, Jacquelyn Lynn, Photography, Sales, Marketing, Public Relations|Comments Off on What we did this summer …

What are you giving your customers for Christmas this year?

Recently I was talking with a friend about the typical Christmas (or holiday, if you want to be politically correct) gifts that companies send to their associates and clients—and how most of them are a waste of money. Over the years, Jerry and I have received gifts from business associates that ranged from excellent wine to [...]

By |2020-01-08T15:11:10-05:00August 26th, 2016|General Information, Jacquelyn Lynn, Sales, Marketing, Public Relations|Comments Off on What are you giving your customers for Christmas this year?

Are you using images on your website or in other content?

Is a picture really worth 1,000 words? Absolutely. Maybe more. Pictures are powerful. We live in a visual, fast-paced world. Images grab attention and give the reader an at-a-glance answer to the “why should I read this?” question. They can dramatically improve the effectiveness of almost any written message, including web copy, content marketing, social [...]

By |2016-08-16T09:13:24-04:00August 16th, 2016|Faith Works Books & Images, Jacquelyn Lynn, Legal, Photography, Sales, Marketing, Public Relations|Comments Off on Are you using images on your website or in other content?

Making it Difficult for Customers to Leave is Not the Best Retention Strategy

Why I Switched to MailChimp from Constant Contact When our company first started doing email marketing, we used Constant Contact as our email service provider. I appreciated many things about the service, especially the various training programs. But gradually my frustration level with Constant Contact increased, so a few years ago, we switched to MailChimp. [...]

By |2020-01-08T15:19:38-05:00August 2nd, 2016|Customer Service, Jacquelyn Lynn, Sales, Marketing, Public Relations|Comments Off on Making it Difficult for Customers to Leave is Not the Best Retention Strategy

How Not To Handle an Interview Request

Several months ago, I met someone I thought would make a good source for a Conversations ebook on email marketing. Conversations is our series of affordable ebooks based on in-depth conversations with leading subject matter experts. This potential source was speaking at a business event I attended. (He uses speeches and seminars as lead generators.) [...]

By |2017-03-24T14:51:41-04:00May 19th, 2016|Conversations, Jacquelyn Lynn, Sales, Marketing, Public Relations|Comments Off on How Not To Handle an Interview Request
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