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On Twitter: Do you find it a challenge to get your point across in 140 characters or less? (Ideally less, so you can allow for re-Tweeting.) Seth Lieberman offers 5 great Twitter writing tips, including: keep your message to just the facts; be timely; include friends and associates; and more.

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What do your LinkedIn invitations say about you? An invitation to connect on LinkedIn is an opportunity to move a relationship forward — and a canned message just doesn't do it. Scott Allen shares how to write great LinkedIn invitations that will not only grow your online network, but could also grow your business.

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Speaking of LinkedIn, are you making one or more of the top 9 LinkedIn mistakes? Melonie Dodaro says many LinkedIn users forget these common sense rules of business-building and networking when they're online — such as lying on your profile, writing your profile like a resume, using an unprofessional profile picture (or no picture), and not having any recommendations.

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Social media is great when people are saying nice things about you, but what about Social media strategywhen they don't? Do you have a plan to respond when your customers get mean on a social media platform? Scott Levy says you need to respond quickly, don't get angry, be personal, try to resolve the problem and take it offline if necessary.

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Jacquelyn Lynn
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